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Tap Portugal is one of the most popular airlines in the world, and you may have heard of it. The airline was founded in 1945 and is headquartered in Lisbon. Its popularity is due to its excellent experience at the airport and on the flight. Tap Portugal Airlines flies to many destinations across the globe, operating its flights to more than 80 destinations. If you consider booking your flight ticket with TAP Portugal, it is one of the best decisions you can make to have a comfortable and enjoyable journey. Before that, you must review the information in this post, which contains its different policies, booking process, and more. 

TAP Air Portugal's Hub

TAP Portugal operates multiple flights. You can get the required booking, or you can also get the required information or answers regarding your booking by visiting its main hub, which is:

  • Humberto Delgado Airport (LIS), Lisbon

Top International Destinations Of TAP Air Portugal

TAP Air Portugal's network is so huge that the airline flies to numerous destinations in different countries. Here are some of the most popular destinations you can consider travelling to with TAP Air Portugal, as it offers flights to these destinations very frequently:

  • Adolfo Suárez Madrid–Barajas Airport (MAD), Madrid
  • London Heathrow Airport (LHR), London 
  • John F. Kennedy International Airport (JFK), New York
  • Galeão International Airport (GIG), Rio de Janeiro 
  • Simón Bolívar International Airport (CCS), Caracas 

TAP Air Portugal Code Share Partners

TAP Air Portugal expands its connectivity worldwide by having a codeshare agreement with multiple popular airlines. With this, you can book connecting flights and enjoy other benefits. Here, you can find the names of some of the most popular code-share partner airlines of TAP Air Portugal:

  • Austrian airlines
  • Brussels Airlines 
  • Etihad Airways
  • JetBlue Airways 
  • Lufthansa 
  • Turkish Airlines 
  • Aegean Airlines
  • Air Canada 
  • Air China 
  • Air New Zealand 
  • Avianca
  • Emirates
  • United Airlines
  • Singapore Airlines

Types of Classes of TAP Air Portugal and Their Facilities

TAP Air Portugal offers different travel classes, ensuring a comfortable travel experience that fits your budget. You will get all your desires, from the limited and basic services to the lavish facilities during your trip. Find out the following travel classes and their services: 

Economy: This class combines modernity with comfort, offering enough space between the seats. In addition, it provides other essential onboard services, including Wi-Fi, entertainment, and more. Find out more about its facilities, which are as follows:

  • Seating: In TAP Air Portugal's economy class, you can choose between the red seats, which offer an extra comfortable experience with extra space, and the green seats, which provide a greater variety of choices. So, you can enjoy your journey even while paying a budget-friendly price. 
  • Meals: On medium-haul flights, sandwiches, snacks, and drinks can be purchased from TAP Air Portugal's onboard sales menu. Meals are already included on long-haul flights. Besides this, you can also order a special meal on any of the flights lasting more than 5 hours. 
  • Entertainment and WiFi: This service is available on medium—and long-haul flights, so passengers do not get bored during their journeys. Enjoy your favourite movies, TV shows, and more on the 13" Full HD displays. 
  • Extras: You can boost your travel experience by purchasing extra services, including upgrades.

Business: Business class offers maximum comfort with exclusive and premium services and facilities. From the airport to your trip on the flight, you get an exceptional and effortless experience. Find out the facilities and services that you get in this class:

  • Seating: Along with the spacious and full flat recline seats, you also get privacy, decorations, softer lighting, headrests, greater comfort and more 
  • Meals: In business class, the airline offers products and traditional desserts that value the Portuguese with fresh ingredients. You also get some of the best selection of exclusively Portuguese wines. 
  • Entertainment and WiFi: In the business class, you can enjoy more than 500 programs and series, including more than 130 films, including Hollywood releases, great classics, animations, and more. You also get noise-cancelling headphones with the highest sound isolation technology. 
  • Amenity kits: You are offered a sustainable amenity kit with the Portuguese cosmetics brand Benamor. 
  • Priority services: You get priority over others on services like check-in and boarding. This is very beneficial as you will not have to stand in long queues. 

TAP Air Portugal Booking Process 

If you have decided to fly with TAP Air Portugal but are still clueless about booking a flight ticket online, follow the steps below to understand the process of booking a TAP Air Portugal flight ticket within a few minutes with an easy process:

  • Visit the official website of TAP Air Portugal.
  • Enter the required details on the screen, including the destinations, date, time, number of passengers, etc.
  • Then, click on the search option visible on the screen.
  • After that, you will be taken to the next page.
  • There you will find all the available flights.
  • Choose the flight as per your preference based on the prices and other factors.
  • Continue to the booking process by following the on-screen guidelines.
  • Finally, make the booking payment, and you will complete the booking process.

TAP Air Portugal Change or Cancellation Policy

Making changes and cancellations to your TAP Air Portugal flights is an essential and easy process. However, before you directly jump into the process, you must be familiar with TAP Air Portugal's cancellation rules and regulations. Go through the following guidelines, and you will be able to understand the best time to cancel your flight ticket:

  • TAP Air Portugal offers free cancellation or changes if you cancel your flight ticket within 24 hours of booking or book your flight ticket 7 days before the flight's departure. 
  • After the grace period of 24 hours, you will have to pay some charges associated with the process. These charges will vary depending on your fare type, change or cancellation time, and route. 
  • If the airline cancels your flight or delays it by more than 3 hours, you will have access to the requests and claims form, where you can request compensation for your ticket.
  • You must contact the airline directly for assistance if you want to cancel or change your TAP Air Portugal flight ticket for extra services such as baggage or lounge access. 
  • If your ticket is non-refundable, you will receive a credit or voucher for your cancelled ticket that you may use for future travel and more information or assistance. 

TAP Air Portugal Change or Cancellation Process

After knowing the cancellation and charges, it will be easy to proceed with the cancellation or change your ticket. However, if there are still any doubts that you have regarding TAP Air Portugal's cancellation or changes, then you can go through the following steps which are as follows:

  • Go to the official website of TAP Air Portugal.
  • Then, click the 'My flights' option and select 'Manage Booking'.
  • Enter your booking code and last name on the screen on the next page.
  • Click on the 'Find Booking' option.
  • Then, you will be redirected to your booking review page.
  • Find the flight cancellation or change option.
  • Continue to the change or cancellation process.
  • If asked, pay for your changes, and you will also get a refund for your cancellation as per your ticket's eligibility. 

What is the TAP Air Portugal loyalty program?

TAP Air Portugal's 'Miles&Go' loyalty program offers different perks and services to improve your travel experience, whether at the airport or on the flight. The Miles&Go provides you with several other services and benefits, including lounge access and earning miles, and you will also get access to exclusive deals and offers. So, there are various benefits to joining the TAP Air Portugal loyalty program. Find more information about Miles&Go, including the joining process and the benefits. 

How To Join the TAP Air Portugal Loyalty Program?

Joining the TAP Portugal loyalty program is easy. You can complete the process within a few minutes and steps online at the official website of TAP Air Portugal. If you have doubts regarding your booking, then you must go through the following steps that will lead you to complete the process of joining Miles&Go:

  • Visit the official website of TAP Air Portugal.
  • Reach out to the airline's 'Miles&Go' page.
  • Then, you will see the 'join' option on the screen.
  • Click on the 'Register now' option.
  • Enter your email and other required details.
  • Continue the process by following the onscreen instructions.
  • Complete your process, and you will be ready to enjoy the different perks and benefits.

TAP Air Portugal Loyalty Program Benefits

The benefits of TAP Air Portugal vary depending on the tier to which you belong. The following information is about the benefits that you get in the different tiers of Miles&Go. 

Basic Miles & Go status

  • You get a birthday present.
  • You get access to the Miles loan.

Miles & Go Silver 

  • You get access to the lounge.
  • You are eligible for fast track.
  • You get the 25% extra miles on TAP Air Portugal.
  • The airline offers priority boarding.
  • You get the premium Check-in.
  • You get a chance to book a seat in the Standard Area. 

Miles & Go Gold 

  • You get all the benefits of silver status.
  • You get access to the lounge with one guest.
  • You get 50% extra miles on the TAP flights.
  • You get the free Gold status for a friend.
  • Your bonus miles never expire, and you can use them anytime.
  • You get exclusive customer support from TAP Air. 

Navigator

  • It includes all the benefits of Gold status.
  • You get up to 2 upgrades per year.
  • You get the exclusive customer support hotline, including the online concierge.
  • The airline offers you unlimited free Wi-Fi on long-haul flights. 
  • You get free transportation of sports equipment.
  • In this status, you get the 10% transferable status miles. 

TAP Air Portugal Refund Policy

TAP Air Portugal allows you to cancel your flight ticket, and yes, you can also get a refund for your cancelled ticket. The refund amount varies depending on the factors listed below. The following rules and regulations apply to Tap Air Portugal's refund policy. These guidelines will help you understand your refund eligibility criteria and more:

  • Due to a sudden change in plans, if you do not wish to take your flight, you can also opt to reschedule your flight online by managing your booking options. You can also request a refund using the same payment method as when purchasing the ticket. 
  • You will receive your refund per the refund rules of your fare and the route you travel to. 
  • If you request a refund through the contact centre or on the TAP sales desks, you are subject to refund service charges of approximately 50 USD. 
  • For flights to/from the USA, if you do not accept or show up for the proposed alternative flight, the airline will issue an automatic refund of the amount paid for the unused ticket. If the flight delay exceeds 6 hours, the flight will be cancelled, the seat will be changed from business class to economy class, the route will be changed, and the final destination will be changed. 
  • You can obtain a full refund if you cancel your flight ticket within 24 hours of purchasing it. After this period, a portion of your ticket will be deducted from your account, depending on different factors, including fare type, time of cancellation, and more. 

TAP Air Portugal Seat Upgrade Policy

Upgrading is the best option to enhance your travel experience and add more services and benefits that will make it more comfortable and convenient. The upgrade process is not that difficult, but before that, you must follow the TAP Air Portugal upgrade guidelines. Go through the following guidelines and understand the following:

  • You can upgrade per flight but do not change the original fare's conditions. 
  • The airline does not allow free tickets for the discounted fares.
  • You may have to check your availability online or at the airport for the fixed-price upgrades.
  • If you are a member of the Navigator, you can access up to 2 free business class upgrades for the annual classification period. 
  • If you have any doubts or issues regarding the upgrade service with TAP Air Portugal, you can contact the airline directly and get the required information or answer. 

Pet Policy of TAP Air Portugal

Pets are an essential part of the family and your heart that you cannot leave behind, and TAP Air Portugal understands this and provides you with a pet travel service. Handling your pet during the journey could be a little tricky, so there are some rules and regulations that you must know about. To have a smooth and convenient journey, you must read the following pet travel guidelines applied by the TAP Air Portugal airlines:

  • Each passenger is allowed to carry up to five carriers. Not all aircraft have this much of a limit and, therefore, are subject to confirmation. 
  • Each pet carrier contains an animal whose minimum age should be 12 weeks, up to 45 kg or up to 32 kg for travel to the USA, France, and the Netherlands. 
  • You can carry up to 2 adult animals, such as cats and dogs, with similar weights, up to 14 kg for each. Other than this, you can carry up to three animals, including dogs and cats, whose age is 6 months or less, up to 14 kg each if they are used to being close to each other.
  • The airline does not allow you to transport pregnant pets.
  • If the combined weight of the pet and carrier exceeds the maximum allowed weight, your pet will be transported in the cargo.
  • You can transport up to three pets of the same species in a single carrier, provided they are under 6 months old and weigh no more than 14 kg. 
  • The airline advises offering enough food and water for your pet for the entire trip, depending on its needs. You are not allowed to feed your pet during the transit stops. 

TAP Air Portugal Name Change Policy 

TAP Air Portugal offers you a name change or correction policy, including the rules and regulations you must know. Before proceeding with the process of name change, you must go through the following name change guidelines, as listed below:

  • TAP Air does not allow the passenger's name to be changed to another passenger on the booking. If this happens, the original ticket must be cancelled, and then you will have to create a new PNR with the new name and the available fare. 
  • Suppose you make a name correction on the TAP Air Portugal ticket. In that case, the original ticket must be reissued with a penalty of 36 USD, and the following information must be inserted in the approvals. 
  • You can correct up to 3 letters in the surname, such as if it is incomplete, the first name and the surname swap, or a change of the surname due to marriage or divorce.
  • You can change your name if there is a nickname instead of your first name. 
  • You can make the corrections if you misspelt the name on the ticket.
  • The name change of infants is permitted without penalty.
  • Correct the one letter on the title, such as Mr, Mrs., and more. 

TAP Air Portugal Group booking Policy

TAP Air Portugal allows you to book group travel with your friends and family. Group travel makes you feel safer and relaxed than individual travel. However, there are some group booking rules and regulations that you must know about if you want to book your reservation as a group. The following TAP Air Portugal group booking guidelines include:

  • Two of the passengers in the group must be adults.
  • Each adult can travel with four children or one child and one infant.
  • The contact information and personal identification documents should be provided to TAP Air Portugal within the time limit set in the contract.
  • After the ticket has been issued, no changes or refunds are permitted.
  • You would have to pay the cancellation penalties if you cancel the ticket before making the payment.
  • No upgrades with miles are allowed for group bookings.
  • The quotations are valid for the flights which TAP or TAP Express operates.
  • You can contact the airline directly and get the required information if you encounter any issues or doubts during the group booking. 

Types of Discounts & Offers Provided by TAP Air Portugal 

There are different types of discounts that the TAP Air Portugal airline offers. These discounts help you provide the extreme discounted fare to save significant money while booking with TAP Air Portugal. The following types of discounts and offers include:

  • Senior citizen discount: TAP Air Portugal offers exclusive discounts for senior citizens. You can also visit the airline's official website or contact the airline directly by phone. 
  • Promotional discount: You get some promotional discounts and offers introduced by the airline at the very last minute. So, if you are booking your flight ticket, you must check for any latest promotional deals or offers that you can use during your booking and get a discount.
  • Special fare discounts: You can also get access to special fare discounts if you join the loyalty program of TAP Air Portugal. So you can also use these deals to save money. 
  • Festival discounts: TAP Air Portugal offers various festival discounts introduced near popular festivals, which can offer extreme discounts. 

How to use the Festival Coupon while booking with TAP Air Portugal

It is very easy to use the coupon code, as it can be used when you book your flight online at TAP Air Portugal's official website. To understand the process of using a festival coupon code, you can go through the following steps:

  • Go to TAP Air Portugal's official website.
  • Then, proceed to the booking process by choosing the information that best fits your travel requirements.
  • The 'Add promo code' option is visible on the screen. 
  • Click on the same and enter your promo code in the given space.
  • Click on the 'search flights' option.
  • On the next page, you will find all the available flights.
  • Choose the airline accordingly and proceed to booking.
  • While checking out, you will see the discounted amount.
  • Pay the booking amount and complete your booking, and you will save a fine amount.

TAP Air Portugal Last Minute Deals 

offers last-minute flight deals that help you get a cheaper flight. So, if you are flying during the last minute, you can consider the following last-minute flight deals:

  • You can join the TAP Air Portugal loyalty program to access several discounts on TAP Air Portugal flights. The TAP Air Portugal loyalty program offers its members numerous special fares and deals. 
  • Subscribe to the TAP Air Portugal newsletter to get notifications whenever discounted flights are available on TAP Air Portugal's official website. 
  • Visit TAP Air Portugal's official social media handles for updates about the available deals and discounts. 
  • Visit TAP Air Portugal's official website and look for last-minute deals. If promotional discounts are available on its official website, you can take advantage of them and get the flight at a cheaper rate.

TAP Air Portugal International Travel Rules

You must comply with some essential rules and regulations while travelling with TAP Air Portugal on various international routes. Read the following regulations, which are as follows, and you will be able to travel without facing any inconvenience or problems at the airport and during your trip:

  • The requirements for your travel may vary depending on your route and destination.
  • If you are travelling to the USA, the documents required to travel to the United States may vary depending on your nationality, the purpose, and the duration of your trip. You will require a valid passport and visa for the trip. 
  • As per the visa, you are allowed to stay in the USA no more than 90 days if the purpose of your trip does not fall within the visa waiver program categories fo the TAP Air Portugal airline. 

Cheapest Time & Date of Booking a Flight with TAP Air Portugal

The cheapest time and date for booking a flight with TAP Air Portugal is on cheaper weekdays when fewer people travel with TAP Air Portugal. The cheapest weekdays are Tuesdays and Wednesdays, the cheapest days to book a flight. Besides this, you can also learn about the off-season times as per your destinations. Then, you can book your flight during the off-peak times and obtain cheaper flight tickets. 

Frequently Asked Questions

 Question: Can I add my pet to TAP Air Portugal after the booking?

Answer: Yes, you are permitted to add your pet to your TAP Air Portugal booking after the initial reservation, but it is recommended that you do so at least 48 hours before the flight's departure. You can do so by going to the Manage My Booking option or contacting the airline directly. 

Question: What is TAP Air Portugal's cancellation fee?

Answer: The TAP Air Portugal cancellation fee may vary depending on various factors, such as the time you cancel your ticket, your fare type, and the route you are travelling on. The fees that you may have to pay could be about 50 USD. 

Question: How do you get a free upgrade at TAP Air Portugal?

Answer: To get a free upgrade with TAP Air Portugal, you must be a TAP Miles&Go customer and specially request an upgrade to business class at least 72 hours before your flight. 

Question: How do I cancel my TAP Air Portugal group booking?

Answer: You must contact the airline directly to cancel your flight ticket with the TAP Air Portugal airline group booking. You can do so online or by phone, and then request to cancel your group booking accordingly.

Question:  Can I get a TAP Air Portugal last-minute flight deal at the airport?

Answer: It is possible to find last-minute deals at the airport; however, it is not reliable or very common to secure deals, especially when it comes to TAP Air last-minute deals, which are generally offered closer to your flight's departure date.