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Avianca is the largest airline in Colombia and is a well-known airline worldwide. The airline was founded in 1919 and is headquartered in Barranquilla and Bogota. Avianca is famous for various reasons, such as its vast network and excellent services. The airline offers jits flights to more than 70 destinations from its main hub which is Bogota and many other secondary hubs. Booking your flight ticket with Avianca Airlines could provide a comfortable travel experience. Visit its office or book your ticket online; however, it would be beneficial for you to know the airline thoroughly. Go through the information below in this post, which contains all the essential policies and further processes to help you have a smooth trip. 

Avianca Airlines  Hub

Avianca Airlines operates numerous flights from its main and secondary hubs, as given below. So you can book a flight to your destination accordingly by visiting the nearest hub:

El Dorado International Airport (BOG)	Rafael Núñez International Airport (CTG)
Alfonso Bonilla Aragón International Airport (CLO)	Jose Maria Cordova International Airport (MDE)

Avianca Airlines' Top International Destinations

The Avianca Airlines connects Bogot to various destinations worldwide, as it has a vast network that includes many international destinations where it flies. However, among all international destinations, some very popular ones offer flights frequently, which include:

Miami International Airport (MIA), Miami	John F. Kennedy International Airport (JFK), New York
Adolfo Suárez Madrid–Barajas Airport (MAD), Madrid	Gustavo Rojas Pinilla - San Andrés International Airport (ADZ), San Andres
Josep Tarradellas Barcelona-El Prat Airport (BCN), Barcelona	Juan Santamaría International Airport (SJO), San Jose

Code Share Partners of Avianca Airlines

It expands its network by having a codeshare agreement with multiple amazing airlines. It makes its network vast and allows you to book connecting flights to your destinations with the various airlines. A codeshare agreement also enables you to access the different offers and discounts you can use while travelling with the partner airlines. The following popular codeshare partners of Avianca Airlines include:

Aegean Airlines	ANA Airlines	Singapore Airlines
Air Canada	Asiana Airlines	Turkish Airlines
Air China	Copa Airlines	Thai Airways
Air New Zealand	Lufthansa Airlines	United Airlines

Types Of Travel Classes Of Avianca Airlines And Their facilities

Avianca understands your needs and requirements, offering you different services and facilities that help the airline meet your expectations. You get premium services from the basic fares to the business class fare. Understand more about the different travel classes and their services, which are as follows:

Economy: This is the most basic fare of Avianca Airlines, offering you affordable travel with standard seating, meals, and other services. Its facilities include:

• Seats: You get comfortable seats at the most affordable prices. So you can have a comfortable journey on its economy class seats. 
• In-flight entertainment: You can also enjoy the in-flight entertainment while travelling in the economy class of Avianca Airlines. 
• Meals and Snacks: The airline also offers meal and snack options to enjoy during travel.

Premium Economy: This class offers a step up from economy, or can be considered an enhanced class compared to economy and provides more comfort. Know more about the following services and facilities:

• More spacious and comfortable seats: This includes more spacious and comfortable seats than the Economy class. 
• Adjustable headrest: This feature is provided in premium economy so that you can have a comfortable journey. 
• USB ports: You get USB ports to connect your devices. 
• Power Outlets: You get the power outlets nearby that you can use during your journey.
• Priority-based services: You get priority-based services during check-in and boarding, so you do not have to stand in long queues. 
• In-flight entertainment: Avianca also offers "Avianca on Air" entertainment that may be available on personal devices that you can enjoy during the trip and avoid boredom. 
• Food and drinks: You get the upgraded meals and drink options in the premium economy class that you can enjoy during your journey. 

Business Class: This is the highest tier of the cabin class on Avianca, which offers luxurious amenities and provides you with a lavish touch. Know more about the Business class facilities, which are as  follows:

• Priority services: You get priority over others during airport services such as check-in and boarding, and you do not have to stand in the queues.
• Lounge access: You get access to the exclusive business class lounges, where you can relax and enjoy the various services and facilities. 
• Upscale dining: Enjoy the meals of the business class, which are typically more elaborate, offering you gourmet dishes and an exclusive collection of beverages. 
• Comfortable seating: The business class seats are designed to give you immense comfort and privacy during your journey. The seats are more spacious and recliner than in the economy class. You can sleep on these seats so comfortably that you will arrive refreshed at your destination. 
• Amenity kits: The airline also provides you with an amenity kit in the business class, which includes travel essentials that help enhance the passengers' comfort during their journey. 

Avianca Airlines Booking Process

Booking with Avianca Airlines is easy; you can make your reservation online within a few minutes. However, if you are still clueless or have any doubts regarding the online reservation with Avianca Airlines, then you can follow the steps that are given below, and you will be able to understand the Avianca Airlines booking process:

• Visit the official website of Avianca Airlines.
• Choose your departure and arrival destinations, time, date, and number of passengers.
• Click on the 'Search' option visible on the screen.
• On the next page, you will see all the available flights on the screen.
• Choose your preferred flight with the best prices and proceed with your booking process.
• Follow the onscreen guidelines, go to the checkout page, and complete the payment.

Avianca Airlines Change or Cancellation Policy

It is one of the essential services that Avianca Airlines offers. Avianca Airlines allows you to cancel or change your flight ticket, and the process is easy. However, it will be helpful if you know the rules and regulations about Avianca changes and cancellations to understand the best time to cancel your flight ticket. The following guidelines include:

• One general but essential rule regarding changes and cancellations is that you can make changes to or cancel your Avianca Airlines ticket free of charge within the hours of booking. 
• When you make changes or cancellations to your Avianca Airlines ticket after 24 hours of your booking, you will have to pay some charges that you will have to pay. The charges you must pay will differ depending on the various factors, including your fare type, time of cancellation, route, and more.
• If the flight is delayed or cancelled due to unpredictable circumstances, you can alter your flight before the scheduled departure of your flight.. 
• If your ticket is basic, light, or classic, you will not get a refund for your flight ticket cancellation. However, you can purchase cancellation. 
• If Avianca Airlines cancels your flight, then you will get a refund for the ticket, or the airline will rebook your flight. 

Avianca Airlines Change Or Cancellation Process 

The cancellation or change policy is not the only thing that can get you the smooth modifications to your ticket or smooth cancellation. If you are having any doubts about how you can make the changes or cancel your flight ticket or is unaware of the process, then you can go through the following steps which are as follows:

• Visit the official website of Avianca Airlines.
• Then, click 'Your booking' and go to the 'Manage my booking' option.
• After that, mention your reservation code and last name on the screen.
• Then, you will be taken to your booking summary page.
• Find the option to make changes or cancellations to your Avianca Airlines ticket.
• Follow the onscreen guidelines and complete the process.
• You will receive the refund for your cancellation as per your eligibility, or you will have to pay some charges for changes accordingly.

What is the Avianca Airlines loyalty program?

Avianca Airlines offers a loyalty program named 'Lifemiles', a fantastic facility for enhancing your travel experience. When you become a member of Avianca's Lifemiles, you can access several benefits and perks that make your travel experience premium and exclusive. It brings you perks like getting priority over others in some services, getting access to its premium lounges, and earning points that are used in multiple ways. Becoming a member of the lifeniels will give you a lot of convenience and comfort, and make your journey more convenient and comfortable. 

How to join the Avianca Airlines Loyalty program?

Joining the Avianca Airlines loyalty program Lifemiles is easy, and you can easily become a member online at its official website. However, if you are still clueless and want to understand the process, then you can go through the following steps and understand the process and become a member to enjoy the numerous benefits:

• Go to the Avianca Airlines' official website.
• Then, go to its 'Lifemiles' page.
• You will find the 'Join now' option on the screen there.
• Click on the same and you will be redirected to the next page.
• Fill in the required details on the screen, such as your email, password, and more.
• Proceed to the process by following the onscreen prompts.
• Complete the process and become a member of 'Lifemiles'.

Avianca Airlines Loyalty Program Benefits

Find the other solid reasons to become a Lifemiles member. Here are some fantastic benefits and perks after joining the Avianca loyalty program. Understanding these will give you other reasons to join its loyalty program. The different Avianca Airlines' benefits are as follows:

• If you hold the Avianca Airlines American Express cards, you can earn about 100,000 bonus miles with minimum spending; however, some terms apply.
• You can earn up to LM 3 per US$1 spent at the various restaurants and other commercial partners.
• You can earn miles from Avianca Airlines and its other partner airlines to more than 1,300 destinations.
• While renting the car, you can earn up to 10,000 LM per night and up to LM5 per USD 1.
• You can boost your miles faster by multiplying your miles or subscribing to Lifemiles+, which gives you access to more exclusive prices.
• You can use your miles during the booking, upgrade, or for services like seat selection.
• The miles you earn with the Avianca loyalty program can also be used to travel with its partner airlines. 

Avianca Airlines Refund Policy

As Avianca Airlines allows you to cancel your flight ticket, you can also receive a refund for the cancellation. It will be helpful for you to know about some of the essential rules and regulations regarding the Avianca Airlines refund. The following guidelines will help you understand your flight ticket's refund criteria:

• The following terms and conditions apply to your ticket and additional services, depending on the fare type you are travelling with. 
• You can receive a full refund if you cancel your ticket within 24 hours of booking. After that, some charges will be applied depending on your fare type and other factors. 
• You can only request a refund for the additional services added to your ticket and the ticket itself. 
• Due to the bank's processes, your refund may take up to 30 business days from the payment date to appear on your statement.
• If you have purchased your ticket from the travel agency, you will have to contact the travel agency for a refund.
• If you purchased your ticket with Lifemiles, you can contact the airline customer support for a refund. 
• As per the Avianca Airlines refund policy, it is impossible to cancel the transaction once your refund request is confirmed. You must know that when you request a refund for a ticket, all the unused flight segments associated with the reservation will be cancelled. 

Avianca Airlines Seat Upgrade Policy 

Want to enhance your travel experience? Avianca's upgrade service is all about it. You can improve your travel experience by upgrading to an upper-class seat. With the upgrade, you will receive additional services and facilities that will help you have a comfortable and effortless travel experience:

• If you accept your upgrade offer and use the benefit, you cannot request a refund.
• If you request an upgrade and it is accepted, then the system will temporarily withhold the total amount of the request on your credit card, and in some situations, you may get a message from your bank informing you of the amount.
• Occasionally, your request cannot be processed due to unpredictable situations. Then, the temporary amount withheld from the card will be released within 5 to 10 working days. 
• If you have been offered an upgrade to business class via Plusgrade, you should be of legal age as per the laws of the country you reside in. 
• You can only make one offer per your journey that should resemble your purchased ticket.
•  The airline advises you to pay for your upgrade with a credit card. 
• Suppose you get the opportunity to upgrade to Avianca's business class. In that case, even if the airline does not guarantee a seat, the seat you will receive depends on the availability of space and seats.

Avianca Airlines Pet Policy

Do not leave your furry friend behind; you can take your pet while flying with Avianca Airlines. Travelling with your pet is difficult, but airline do their best to make it as smooth as possible. To make your trip with your pets easy, the airline applies some rules and regulations on pet travel. So, you can travel with your pets, but before that, you must know some guidelines, which are as follows:

• If your dog weighs 10 kg, including the container, you can take it in the cabin, but if it weighs more than 70 kg, it must travel in the hold. 
• You are advised by the airline to carry a flexible container up to 22 x 14 x 10 and a rigid container for the hold.
• Avianca Airlines allows you to fly with a maximum of one emotional support dog.
• You are asked to bring the required documents, including the pet transporting form, vaccination certification, and other essential documents.
• You are allowed to book for pet travel services up to 48 hours before the departure of your flight. 
• The airline does not allow you to carry your emotional support dog in Avianca's business class cabin.

Name Change Or Correction Policy of Avianca Airlines

Avianca Airlines permits you to correct your name on the Avianca flight ticket. So, do not worry if you have made any small mistakes on your Avianca ticket. Before that, you need to know about some of the rules imposed by Avianca Airlines, which include:

• You are not allowed to change your name on tickets or reservations that have already been issued. So, while booking your flight, make sure all the details are correct, including your name on the ticket.
• In case you mistakenly misspell your name on the ticket, you can correct it once, at least 72 hours before the scheduled departure of your flight. 
• You can correct up to three letters in your first or last name and request to correct them via Avianca's customer support.
• If you want other types of corrections on your ticket, then you can complete the waiver request form by choosing the "Correct name" and filling out the fields. Also, do not forget to provide copies of the essential documents. 
• If you purchased your ticket through a travel agency, you can contact your travel agent directly. 

Avianca Airlines Group Booking Policy

Group booking makes your travel more joyful, comfortable and secure. Avianca Airlines offers you the opportunity to book your trip in a group with your family and friends and more. However, you must know about some of the group booking rules and regulations that will help you to have a smooth trip without facing any inconvenience: 

• The airline offers you the option to book a group of up to 10 people or more, and you can occupy the seats with the same travel intention. The group may include adults, children, and infants.
• The children should be between 2 and 12 years of age, occupy a seat, and share the same travel intention. 
• The infants travelling in the group under the age of two years, who do not occupy a seat, and have a discounted fare for international flights and no charge for domestic flights in Colombia. 
• Enter your details for your group booking in the form, and you will receive an email within 48 hours with the price for your journey.
• The quote is valid for 72 hours. Once you accept the terms and conditions of the group booking, you will receive an email with payment instructions. If you do not pay within the given period, your reservation will be cancelled automatically. 

Types of Discounts & Offers Provided By Avianca Airlines

Avianca Airlines offers different types of discounts and offers that help you save some money. Find out the various deals you can use when booking your flight ticket with Avianca Airlines:

• Senior citizen discounts: Avianca Airlines offers discounts to its passengers who are 65 years or older. So, if you are a senior citizen, you can get a fine discount on your flight ticket while travelling with Avianca Airlines.
• Promotional discounts: Avianca Airlines offers some promotional deals and offers that help you get the cheapest flight at the last minute. So, always check if there are any discounts or offers that you can use. 
• Special discounts: The airline offers special discounts and deals to Avianca Airline loyalty program members. To access these special deals and discounts, you can join its 'Lifemiles' program.
• Festival discounts: Avianca Airlines also offers various festive discounts that are introduced near popular festivals. 

How Do You Use The Avianca Airlines Festival Coupon When Booking?

It is very easy for you to use your Avianca Airlines festival coupon when booking your flight ticket. It is similar to the process of booking, as you usually do. To understand the process, you can go through the following steps, which are as follows:

• Visit the official website of Avianca Airlines.
• Proceed to the booking process by choosing your destination, date, time and more.
• Then, you will see the available flights on the next page.
• Select the flight and proceed to your booking by following the onscreen prompts. 
• On the checkout page, you will see a section where you can enter the festival promo code.
• Enter your festival promo code there, and you will see the discounted fare.
• Make the payment and complete your booking process with Avianca Airlines. 

Avianca Airlines Last Minute Deals

During the times when the prices of the ticket are so high, you can still get it at cheaper rates. For this, you must know about the various last-minute deals which can help you get a flight ticket at affordable and reasonable prices. Find out about the useful last-minute deals, which are as mentioned below:

• Remember to subscribe to the Avianca Airlines newsletter to receive notifications about deals and discounts.
• You can join the Avianca Airlines loyalty program, which provides access to several exclusive deals and discounts. 
• Visit the Avianca Airlines page on different social media platforms to get updates on fresh deals and discounts introduced at the last minute.
• You can check if there are any promotional deals or discounts available on the Avinaca Airlines official website. The airline introduces promotional deals and offers that can provide cheaper tickets at the last minute. 

Avianca Airlines International Travel Rules

Avianca ensures you have one of the most comfortable travel experiences, domestic or international. However, things slightly change when it comes to travelling internationally. There are some essential rules, regulations and guidelines that you must know about when travelling internally with Avianca to avoid any inconvenience during your travel:

• While travelling internationally with Avianca Airlines requires a valid ID, passport, or proof of residence.
• The rules and regulations may vary depending on the destination you are travelling to and also on your residence. 
• You need to carry the visa as per your nationality, as some countries do not require a visa for some particular countries, so you need to check if you require a visa.
• You can contact Avioanca Airlines' customer support and ask about the documentation you require while travelling internationally, so you do not have to face any problems. 

Cheapest Time & Date of Booking a Flight with Avianca Airlines 

The cheapest time and date for booking a flight with Avianca Airlines could be during the off-season time of your destination, to which you are travelling. You get the cheapest flight ticket during the off-season as few people travel to your destination. Alternatively, you can also consider booking your flight ticket on cheap weekdays, generally Tuesdays and Wednesdays. So, you can book your flight ticket at the mentioned time, and you will not have to pay much. 

Frequently Asked Questions

Question: How to add a pet to my Avianca Airlines flight ticket?

Answer : To add a pet to your Avianca flight ticket, go to the 'manage my booking' option, where you will find the 'add a pet' option. Then, you can manage your booking and add a pet to your ticket. 

Question: What is the Avianca Airlines cancellation fee?

Answer :  Avianca Airlines' cancellation fee varies depending on the factors, including the fare you are travelling with, time, and the route you are travelling to. You can avoid paying the cancellation fee by cancelling your flight ticket within 24 hours of booking. 

Question: How much does Avianca Airlines cost you for pet travel?

Answer :  Avianca Airlines' pet travel cost may vary depending on your route and fare type. It can cost you about 45 USD to 200 USD. 

Question: Can I get an upgrade free of charge at Avianca Airlines?

Answer :  Avianca Airlines does not generally offer free upgrades; you will have to pay additional charges. 

Question: Can I modify my Avianca Airlines group booking?

Answer :  Yes, you can modify your group booking. To do so, you must contact the airline's group travel department directly and submit your request for the required changes.