If you have an emergency after booking your scheduled flight with Virgi Atlantic or your travel plan has changed, you can cancel your flight. Along with all the necessary services, Virgin Atlanta offers passengers the option to cancel their scheduled flight and further get a refund instead. Thus, there are different ways you can cancel your scheduled flight. But before proceeding further with the process, you must know the airline's terms and conditions regarding the cancellation and refund process. Read the information below and get further updates on the policy points.
Virgin Atlantic Flight Cancellation Policy:
Before cancelling the Virgin Atlantic flight, you must obtain the airline's cancellation policy details. Read the information cited below to learn more about the airline's cancellation policy points and get further updated with the following.
- You'll need to contact Virgin Atlantic directly to cancel your reservation.
- Per Virgin Atlantic airline's 24-hour policy, if you cancel a reservation within 24 hours of booking, you may be eligible for a refund, depending on the fare type.
- However, when the cancellation for the flight is made after 24 hours, you have to pay the cancellation fee to the airline instead.
- Suppose you cancel a reward seat booking within 24 hours of the outbound flight. In that case, there will be no refund of points or carrier-imposed surcharges, but taxes, fees, and other charges will be refunded, less any cancellation fee.
- Suppose you cannot travel with Virgin Atlanta due to an event beyond your control, including illness, natural disaster, or any other. In that case, you may be eligible for a refund of the unused portion of your ticket, even if it's a non-refundable ticket. Thus, provide proof documents instead.
- When your flight is cancelled, Virgin Atlantic will contact you with options, including rebooking you for another flight the same day or the next available flight.
Virgin Atlantic Refund Policy:
After cancelling your flight, whether you are eligible to get a refund from the airline depends on whether your ticket is refundable or non-refundable and the circumstances of your cancellation or flight disruption. To know about the airline's refund policy, review the points mentioned and get updated.
- If your ticket is refundable and you cancel before your outbound departure, you can request a refund of the fare, carrier-imposed charges, surcharges, taxes, and fees.
- If you've used part of your ticket and it's refundable, you can request a refund for the unused portion, excluding any applicable restrictions.
- If you purchase a non-refundable ticket from Virgin Atlantic, you are not eligible for a refund for your flight.
- Refunds will only be made to the person who paid for the ticket.
- At times when Virgin Atlantic cancels your flight or makes a schedule change of more than 3 hours, you can claim a refund for the unused part of your journey.
- After applying for a refund for your Virgin Atlanta flight, you will get the amount created using the original mode of payment.
- Virgin Atlanta will credit your refund amount within 7 to 10 business days.
How Can I Cancel My Virgin Atlantic Flight And Get a Refund?
If you have questions about your cancellation or refund, contact Virgin Atlantic for clarification. You can also request the live person over the call to cancel your scheduled flight and proceed further to request a refund.
What is a Virgin Atlantic Flight Cancellation Fee?
Virgin Atlantic flight cancellation fees depend on your ticket type and fare conditions, so you should always refer to the specific fare conditions for your ticket.
What Are The Virgin Atlantic Customer Service Hours?
Virgin Atlantic's customer service is available Monday through Friday from 9 a.m. to 6 p.m. for general inquiries, to contact an agent, and to seek assistance.