The second-largest airline in the United Arab Emirates, Etihad Airways, has achieved great success in just 20 years of its establishment by expanding its reach to 86 destinations. The airline has dreamed bigger and challenged the boundaries and expectations of the world by realising its vision to become the airline where everyone wants to fly. However, it also realised that apart from offering the feeling of security and the best services to its passengers, it also has to provide them with some easy cancellation and change policies so that the passengers have options in an emergency. Therefore, to prepare yourself for such unexpected circumstances, the cancellation and change policies of Etihad Airways and the process can be seen in the following article:
Cancellation And Change Policies of Etihad Airways
- The availability to change your Etihad Airways flights varies based on the booking of your fare class. Some fare classes have free and flexible changing policies, whereas others are a bit rigid.
- You can make changes to your travel itinerary either through the airline's official website at etihad.com/manage or by calling the airline's customer support team.
- To change or cancel your flights with Etihad Airways, some fees may apply, which will be based on your travel route and the fare class that you have booked.
- If you have booked multiple fares with the airline, the fare rules will be applied to the most restrictive one.
- If you are required to cancel your booking, you will be provided with a refund according to the fare rules for your original ticket.
- You are allowed to make changes to your flight itinerary up to four days before the flight's scheduled departure time.
- If you are required to cancel or change your scheduled flight because of the wretched event of the death of the guest or some immediate family member, then you are not required to pay the charges, provided that you have to submit the official documents required by the airline.
Process To Cancel Or Change Your Flights With Etihad Airways
Etihad Airways provides you with some of the easy ways to make changes in your traverse details with them. You can call the airline's customer support team and provide them with the reason for your cancellation or changes in the flight. Thereafter, the representative will help you make a new travel itinerary of your choice. Apart from that, you can also make changes in an online mode, whose complete process can be seen as follows:
- Go to Etihad's official website at etihad.com.
- Make a login to your account.
- Go to "Manage My Bookings".
- Look for the option to change or cancel a flight.
- Make changes in your travel four days prior to your flight, according to your preferences.
- Received the confirmed changed itinerary.
Refund Policy of Etihad Airways
Learning about the refund policy is as essential as learning about your flight's cancellation and change policy. By broadening your knowledge base to the refund policy of Etihad Airways, you will eliminate the chances of paying double the amount for your same itinerary, which can be prevented easily. Thus, some of the important refund policies of the airline can be seen as follows:
- If you use a credit card to book your flight with Etihad Airways, then you can check your eligibility for a refund by entering your booking reference number and last name at https://www.etihad.com/en/manage/refund. For every other method used for booking, you have to call the airline or your travel agent to know about the information.
- The amount of your refund will be based on the type of fare class you have booked and the part of the ticket you used. Cancellation fees and charges may also apply depending on your fare and flight route.
- For all direct bookings of flights with Etihad Airways, a 24-hour cancellation policy applies. This means that one can cancel their flights within 24 hours of their booking without paying any cancellation charges.
- If you are eligible for a refund, you can request it up to four hours before your flight's scheduled departure time. Otherwise, you will have to pay the fee for the no-show policy.
Conclusion
Money plays an important role in anyone's life, as from every basic necessity of life to any leisure thing requires some amount to be paid. Thus, having insights into Etihad Airways's cancellation and changing policy, or, in fact, any airline's, will only help you to better understanding of an unexpected situation that comes abruptly into your life. This knowledge will assist you in dealing with situations in which many people get baffled and depressed easily. Here, you can save some precious capital in your life without putting any extra stress on yourself.